Website Maintenance Checklist for Nigerian Businesses: 7 Monthly Checks

A website can still load while an important part of it has stopped working. A contact form may no longer reach the right person, a domain renewal may be approaching, or an old staff account may still have access. A short monthly review helps your team catch problems before customers do.

1. Test the pages customers use. Open the site on a phone and a computer. Follow the main calls to action, check that phone and WhatsApp links work, and submit a test enquiry where safe. Confirm that the expected team member receives it.

2. Check domain and hosting renewals. Confirm the renewal dates, billing contact, and account owner for the domain and hosting. Keep the business in control of its registrar account and recovery email, even if a provider handles the technical setup.

3. Review backups and recovery. Know what is backed up, how often, where the copy is stored, and who can restore it. A backup matters when the team has a documented recovery path and can access the files when needed.

4. Apply software updates carefully. Review updates for the website platform, plugins, and connected services. Back up first where appropriate, then test key pages and forms after a change. Use a preview environment for larger updates before they reach the public site.

5. Remove unnecessary access. Check who can edit or administer the site. Remove accounts for people who no longer need access, use individual accounts where possible, and keep recovery information in the business password manager.

6. Look for broken links and slow pages. Check important navigation links, images, and contact paths. Compare the mobile experience on an ordinary connection, since many customers will not be browsing on fast office Wi-Fi.

7. Review what changed and what is next. Keep a short log of updates, content changes, incidents, and renewals. Review analytics for unexpected drops in visits or enquiries, then assign a person and a date to each follow-up.

Write down the maintenance boundary so everyone knows who handles renewals, backups, updates, monitoring, content changes, and urgent fixes. Hosting, domain registration, support, and a website build are separate responsibilities; the agreement should make their costs and owners clear.

FASS can help businesses scope support around their selected website and hosting setup. Compare the published website options on /pricing or describe your maintenance needs through /contact before agreeing on a support arrangement.